Agronomy Clerk in Hardin, MT 59034

Town and Country Supply Association

Provide a positive attitude to customers and peers through providing outstanding and courteous customer service.
Greet customers, answer telephone, convey messages, run errands, and make occasional deliveries of location products.
Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, and shipping material; receiving, unloading, loading, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
Examine and receive chemical shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
Prepare documents, such as work orders, bills of lading, or shipping orders.
Receiving inventory.
Confer or correspond with Company representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
Verify customer and order information for correctness, checking it against previously obtained informationas necessary.
Receive and respond to customer complaints.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Inform customers by telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Obtain customers’ names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Promote and support all Town and Country programs.
Responsible for preparing correspondence, receipts, contracts, billing documents, inventory support, and customer information.
Responsible for following daily method of operations, month-end, and year end policies and procedures.
Responsible for invoicing customers account according to daily policies and procedures.
Receive customer orders and relay those orders for distribution.
Inform Location Manager of operational, customer, vendor, or employee issues that may arise.
Perform all assigned housekeeping duties inside and outside location, keeping location clean and orderly.

Effective written and verbal communication skills with a focus on customer service.
Maintain positive, professional relationships across the organization and work collaboratively with peers.
Working knowledge of business computer skills (Microsoft Office, Accounting, Database and Internet software).
Exhibit exceptional customer relation skills.
Works well independently or in a team environment.
Strong business acumen abilities: time management, planning, organization, and decision-making skills.
Ability to adapt to changing situations.
Efficient problem-solving skills.
Ability to read, write, and speak English.

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