Business Operations Manager – Crop Nutrients in Inver Grove Heights, MN 55077
Part TimeJob Description
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS is hiring for a Business Operations Manager to lead the customer service and supply chain execution activities supporting CHS crop nutrients supply and go-to-market teams.
This role will lead a team to efficiently deliver crop nutrient products to customers via our integrated supply chain.
Positions works a hybrid schedule out of our Inver Grove Heights, MN global corporate headquarters.
Responsibilities
Provide strategic direction on all customer service initiatives, as well as, focus on the continuous improvement of back/middle office, support processes, position reporting practices, onboarding programs and employee development.
Develop, document and implement standardized business processes and formalize continuous cross-functional training programs for current staff and new customer service/sales support staff.
Establish and document consistent business processes and procedures for use across all of Agronomy.
Develop and maintain excellent working relationships with both internal and external customers and suppliers, to promote sales results.
Ensure accurate and timely communication of information and resolve issues in a timely and efficient manner.
Support customer and supplier visits to understand their needs and requirements to successfully eliminate and duplicate work.
Provide leadership and direction to Sales Support Staff on activities that impact customers and suppliers.
Interpret, present and explain account information and departmental goals to management, co-workers and business clients.
Review SOX/Trade rules and recommend updates in order to maintain internal control policies and procedures.
Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Perform other duties as assigned.
Minimum Qualifications (required)
High School diploma or GED
4+ years of experience in Supply Chain and Procurement and/or Transportation and Logistics
Prior leadership experience with progressively advancing level of leadership responsibilities
Additional Qualifications
Associates or Bachelors degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or related field
Previous experience using enterprise resource planning systems (ERP)
Lean Certification Agriculture and/or Energy industry experience
Leading or participating in process improvement projects
Experience monitoring and responding to metrics, resulting in a path of continual improvement
Proficient with Microsoft Excel, Word, Outlook, Microsoft Teams
Building collaborative relationships, Customer Orientation, Analytical Thinking, Initiative/Independence, Flexibility/Adaptability
Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total compensation package.
Compensation: This includes base wage and may consist of other earnings depending upon position within CHS, consisting of bonuses, incentives, commissions, merit pay. This position may be an opportunity for promotion.
CHS is an Equal Opportunity Employer.
How to Apply
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